Vendion
    Vendion for Café

    Better coffee.
    Smarter café.

    Express kiosk that takes orders. Regulars recognized automatically. Pre-ordering via mobile. Analytics showing every penny's margin. Vendion frees the barista to do what matters — great coffee.

    Book a demo
    Café with barista at espresso machine in morning light

    Thin margins.
    High volume. Every minute counts.

    The barista should make coffee — not stand at the register

    With Express kiosk and ChatOrder, the guest orders themselves. The barista focuses on espresso, latte art and personal connection — not entering orders.

    🏃

    The morning rush defines the day

    70% of revenue comes between 07-10. Every second at the register is lost time. Vendion's quick POS + Express in parallel = double capacity without extra staff.

    🔁

    Regulars who come every day

    Your best customer comes 5 days a week. Vendion Marketing builds their profile automatically — favorite drink, usual time, visit count. Send a free coffee on visit 50. Automatically.

    💰

    The margin on a latte is 8 SEK

    Every upsell counts. A pastry with the coffee. A cookie with lunch. Express asks EVERY time. A barista in the rush forgets.

    A Tuesday morning.
    That flows.

    06:30 — Opening

    Emma clocks in via mobile. The POS is ready — quick buttons for latte, cappuccino, drip coffee, croissant. The Express kiosk at the counter shows "Welcome! Order here." The espresso machine warms up.

    07:15 — First rush

    Commuters pour in. Three order at the Express kiosk — latte, drip coffee with bread, cappuccino with croissant. Two order at the register. Emma makes coffee non-stop. Queue? Barely noticeable — guests order in parallel via kiosk and register.

    07:40 — Pre-order arrives

    Markus ordered his usual oat latte via ChatOrder — from the subway. The order pinged at 07:32. Emma already made it. Markus walks in, grabs it, waves and leaves. 8 seconds in the shop.

    09:00 — Calm. Regulars settling in.

    The laptop crowd has settled in. One of them — Sara, 43rd visit — scans the QR code on the table and orders a second latte via ChatOrder. Without going to the counter. The order pings. Emma makes and delivers. Sara smiles without taking off her headphones.

    11:30 — Lunch rush

    Sandwiches, salads, soup. The Express kiosk takes half the orders. "Add a drink?" asks the kiosk — 68% do. Average ticket at lunch: 95 SEK via kiosk vs 72 SEK via register. Express sells more.

    Express

    The guest orders.
    The barista makes coffee.

    An Express kiosk at the counter transforms the entire café dynamic. The guest browses, picks, adds a pastry, pays. The barista sees the order on screen and starts immediately. No misunderstandings. No queue. And the kiosk NEVER forgets to suggest add-ons.

    +32%
    Higher average ticket
    Add-ons every time
    68%
    Add a drink
    At lunch via kiosk
    2x
    Capacity
    Kiosk + register in parallel
    Vendion Express in café mode
    Café Vendion
    Oat latte and a cinnamon bun, picking up in 10 min
    Oat latte (55 SEK) + Cinnamon bun (38 SEK). Total: 93 SEK. Ready for pickup in ~8 min. Want to add anything?
    A bottle of water!
    Sparkling water (29 SEK). Total: 122 SEK. Order sent! Pick up at Storgatan 12 in 8 min. ☕
    ChatOrder

    Order on the subway.
    Pick up at the counter.

    Your café regulars know what they want. With ChatOrder, they order on the way — via a link or QR. The barista sees the order and starts immediately. The guest walks in, grabs, leaves. 10 seconds in the shop. No queue, no waiting, happy customer.

    Order via link (SMS, website, Instagram bio)
    Estimated pickup time displayed
    Barista sees the order instantly
    Guest notified when ready
    Perfect for commuters and lunch guests
    QR code at table: order without going to counter
    Vendion Marketing

    Sara has been here
    43 times.

    Cafés thrive on regulars. Sara comes every morning. Vendion Marketing builds her profile automatically: favorite drink (oat latte), average spend (62 SEK), visit count (43), usual time (07:20). You don't need to do anything — data is collected from every order.

    10th visit → Welcome SMS
    "Thanks for always coming by! Next coffee is on us. ☕" — automatic on the 10th visit.
    7 days without a visit → "We miss you"
    "Hi Sara! It's been a while. We have fresh cinnamon buns today — your favorite! Welcome back!" — automatic after 7 days of absence.
    Birthday → Free coffee
    "Happy birthday Sara! 🎂 Today any coffee is on us. Show this SMS at the counter." — builds loyalty for 30 SEK.
    SJ
    Sara Johansson
    Regular since Sep 2025
    43
    Visits
    62 SEK
    Avg spend
    2,666 SEK
    Total spend
    Favorites:
    HavrelatteKanelbulleCroissant
    Usual time: 07:15-07:25 · Never weekends · Oat milk always

    From 55 SEK to 93 SEK.
    Every time.

    In a café, the difference between a coffee and a coffee-with-pastry is the entire evening's margin. Express and ChatOrder always ask about add-ons. Always.

    55 kr
    93 kr

    Guest ordered latte. Express: "Add a cinnamon bun?" Yes. "Large latte instead? (+10 SEK)" Yes. From 55 SEK to 93 SEK. 69% increase.

    🥗
    72 kr
    118 kr

    Lunch guest ordered a wrap. Express: "Add a drink?" Sparkling water. "A cookie for dessert?" Chocolate ball. From 72 SEK to 118 SEK.

    🧊
    45 kr
    79 kr

    Iced coffee. Express: "Oat milk? (+5 SEK)" Yes. "A cookie?" Yes. From 45 SEK to 79 SEK. The barista would never have had time to ask during the rush.

    +35 SEK average

    per order via Express. × 80 orders/day = 2,800 SEK extra. Per day.

    That's ~73,000 SEK extra per month.

    Vendion POS in café mode with quick buttons
    POS + KDS

    Quick buttons.
    Coffee on screen.

    The café POS doesn't need to be complicated. Quick buttons for the 10 most popular products, search for the rest, and a KDS screen at the espresso machine showing the next order. The barista knows exactly what to make — without looking at tickets.

    Quick buttons for top products
    Modifiers: oat milk, large, extra shot
    Search ("lat..." → Latte)
    KDS at espresso machine
    Customer display: "Order #12 — Ready!"
    All channels (POS, Express, QR) → same KDS
    KDS — Espresso station
    Oat latte (large) + Croissant⏱ 0:30
    Cappuccino + Cinnamon bun⏱ 1:15
    2x Drip coffee + 2x Bread roll⏱ 3:40
    Analytics++

    See every penny's
    margin.

    Café margins are thin. Analytics++ shows exactly which products make money — and which don't. Drip coffee: 82% margin. Specialty coffee with oat milk: 54%. Croissant: 68%. Average ticket per hour. Best and worst day. All in real time.

    Average ticket
    68 SEK
    +12% with Express
    Morning rush (07-10)
    8,400 SEK
    142 transactions
    Best product
    Oat latte
    186/week, 58% margin
    Add-on conversion
    68%
    Via Express (register: 22%)
    Vendion Analytics++

    Ask AI Boss.
    About your café.

    You

    What sells the most in the morning?

    Oat latte tops: 42/day (07-10). Drip coffee second: 38. Croissant best add-on (28). Tip: move croissants closer to the register — 34% buy on impulse.

    You

    How much do we make at lunch?

    Lunch (11-14): average 4,200 SEK/day. Average ticket 89 SEK. Best day: Wednesday (5,100 SEK). Worst: Monday (2,800 SEK). Sandwiches account for 62% of lunch sales.

    You

    Which regulars have stopped coming?

    12 regulars (10+ visits) haven't been here in 14+ days. Sara Johansson among them — 43 visits, last on March 1. Shall I send a "We miss you" campaign with a free coffee?

    You

    Do we need as much staff on Tuesdays?

    Tuesdays average 6,800 SEK with 2 staff. Labor cost: 34% — a bit high. Suggestion: try 1.5 staff on Tuesday (Emma full-time, extra staff 07-10 only).

    Everything a café needs.
    In one system.

    POS & Ordering

    Quick buttons for top products
    Modifiers (oat milk large extra shot)
    Express kiosk at the counter
    ChatOrder (QR at table + pre-ordering)
    KDS at espresso station
    Customer display ("Ready for pickup!")
    Card contactless Swish Apple Pay
    Integrated card terminal
    Receipt via email or print

    Regulars & Marketing

    Automatic guest profiles
    Visit count favorite drink avg spend
    Auto-tagging (regular morning guest)
    Welcome SMS on Xth visit
    "We miss you" on inactivity
    Birthday offer
    Segments and campaigns
    AI-generated message variants

    Staff & Analytics

    Schedule on mobile
    Clock-in (app)
    Tip management
    Payroll data with overtime
    Analytics++ real-time
    Sales per hour
    Product mix and margins
    AI Boss — ask about anything
    Period comparison

    Ready to run your café
    smarter?

    Book a demo and see Vendion in a café setting — with your menu, your staff, your regulars.

    Book a demo

    No lock-in. Switch anytime.