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    Waiter Intel – AI Guest Context for Staff

    1 min read#16

    Waiter Intel generates a short AI summary about each guest – visible for staff in the POS and at bookings.

    What's displayed:

    • 3 sentences: What the guest likes, visit frequency, a concrete tip for the server
    • Updated every 24 hours (can be manually refreshed)

    Where it appears:

    • In the POS for linked bookings or guests
    • In the booking view
    • In the guest card popup

    Requirement: The guest needs at least 2 visits for the AI to have enough data.

    Example:

    "Prefers meat and red wine, often orders entrecôte with béarnaise. Visits the restaurant about every other week, always 2 people. Tip: Ask if they'd like to try the new Barolo wine – matches their flavor profile."

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