Vendion
    Marketing

    Guest Profile – Detailed Customer View

    1 min read#4

    Click on a guest to see the full profile.

    Profile overview:

    • Name, phone, email
    • VIP status and stars
    • Tags (manual and automatic)
    • Notes (editable)

    Statistics:

    • Total number of visits
    • Total spending (SEK)
    • No-show rate (warning if >20%)
    • Average party size
    • Latest visit (relative time: "Today", "3 days ago")

    History (two tabs):

    • Booking history – All bookings with date, time, guest count, table, and status
    • Order history – All paid orders with time, total, and items

    Edit: Click the pencil icon to change name, email, and notes.

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